Core Step Prep Privacy Policy

Effective Date: January 9, 2026

Core Step Prep (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect information when you use our website, mobile experiences, live quizzes, and study tools.

Information We Collect

• Account Information: Email and password when you create an account or respond to an invitation.
• Usage Data: Question responses, quiz results, timing, and analytics that help you track performance.
• Device & Log Data: Basic technical details such as device type, browser/OS, and app version for troubleshooting.
• Payment & Billing: Contact and transaction details provided at checkout (processed by our payment provider).
• Support & Communications: Messages you send to support and your preferences for updates or marketing.

We do not collect health records or government identifiers.

How We Use Your Information

• Provide secure access to the QBank, live quizzes, and dashboards.
• Personalize study recommendations and present analytics.
• Process billing, account changes, and customer support requests.
• Improve content quality, reliability, and product features.
• Detect fraud or abuse and enforce platform policies.

Sharing of Information

We never sell or rent your data.

Limited information may be shared with trusted providers solely to operate and improve the service: Supabase (authentication, storage, database), Stripe (payments), error/performance monitoring, content delivery networks, and analytics tools such as Microsoft Clarity.

Cookies & Tracking

We use cookies, local storage, and similar technologies to keep you signed in, remember preferences, and measure product performance. Some analytics tools may set their own cookies. You can adjust browser settings to limit cookies, but the service may not function correctly without them.

Security

All communication between your device and our servers is encrypted using HTTPS/TLS. We apply access controls, monitor for anomalies, and review our infrastructure regularly to protect your information.

Your Choices & Rights

• Request updates, deletion, or a copy of your data by emailing [email protected].
• Opt out of non-essential emails using the unsubscribe link in those messages.

Data Retention

We retain data as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. Backup copies may persist briefly after deletion.

International Transfers

Core Step Prep is operated in the United States. If you access the service from another region, you consent to the transfer of your information to the United States and to the processing described here.

Children’s Privacy

Core Step Prep is intended for medical students and professionals. We do not knowingly collect personal information from children under 13; accounts identified as underage will be removed.

Changes to This Policy

We may update this policy. The latest version will always be posted with the effective date shown above.

Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: [email protected]
• Website: https://corestepprep.com